Infosys BPM
Job description
We are Hiring – Voice Process Professionals – International Customer Support – Pune
Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!
Location: Pune, India
Walk-In Dates: 27th January 2026
Time: 10:00 AM to 2:00 PM
Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Mode: 100% Work from Office (WFO)
Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 0 – 5 Years
Qualification: Any Full-Time Graduate (15 years of formal education)
About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!
Mandatory Requirements:
- International Voice Support Experience – Must Have
- Excellent Communication Skills Speak, Read, and Write fluently in English
- Outstanding Customer Handling Skills
- Willingness to Work Night Shifts
- 100% Work from Office Pune Location
What You’ll Do:
- Engage with international customers to resolve queries and provide outstanding support.
- Build rapport through active listening, empathy, and professional communication.
- Deliver solutions by understanding customer needs and navigating internal processes.
- Maintain high standards of ethics, integrity, and customer satisfaction.
- Adapt to evolving tools, technologies, and workflows with agility.
Qualifications:
- Prior experience in customer service or contact center roles preferred.
- Open to graduates from any stream with strong communication skills.
Preferred: Basic understanding or any customer support certification
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Phase III, Hinjewadi Campus on 27th January 2026 between 10:00 AM 2:00 PM
Why Infosys BPM?
- Work with global clients across industries.
- Be part of a robust technology ecosystem that fosters innovation and growth.
- Enjoy a collaborative culture, continuous learning, and career advancement opportunities.
Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Lets build the future of customer service together.
We cant wait to meet you!
Warm Regards,Talent Acquisition Team
Infosys BPM Ltd.Human Resources | INFY HRwww.infosysbpm.comBangalore | Pune | Global LocationsTransforming Talent | Empowering CareersRole:
Voice / Blended – OtherIndustry Type:
BPM / BPODepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Voice / Blended
EducationUG:
Any Graduate